All of our products are covered by a comprehensive 10 year guarantee in the unlikely event that you have any issues with your shade.

We have designed our systems to be user friendly as well as extremely robust. Our friendly team of technical advisers will be able to assist you should you have any queries regarding your product.

For full terms and conditions click here or if you would like to speak to us directly please call 1 (646) 775-9065 and we will be happy to help.



Does measuring for your shades concern you? With Measure Protect™ you can guarantee a perfect fit for every shade. $15 covers the etire order and we will insure your measurements against mistakes; even if the new size is slightly bigger. If you choose the Measure Protect™ option, and adjustments are required, we will collect your item, make the necessary amendments and send it back to you.



You have 14 days from receipt of the order to inform us of any measurement errors

You cannot change the product type or the color of the replacement shades

If the new sizes are over 4 inches bigger in width or drop from your measurements then we will ask you to pay the difference

Replacements are only available once

Maximum of 10 shades per order

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